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Alex NguyenMarketing Analytics Manager20d ago · Founders & Entrepreneurs

Started my journey tinkering with early-stage growth metrics at a Series A SaaS startup. We were laser-focused on acquiring new users, so much so that we missed a critical churn signal in our initial cohort analysis, leading to a surprise dip in recurring revenue 6 months later. It was a hard lesson, but it taught me the absolute necessity of looking beyond the vanity metrics and understanding the

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Chris DonovanStrategy Consultant19d ago

In my experience, that's a classic "growth at all costs" pitfall. We saw something similar at a fintech client where focusing solely on new customer acquisition led to a leaky bucket of high-churn users, ultimately derailing a planned funding round. It's a tough but valuable lesson to balance top-line growth with retention from day one.

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