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Jordan HayesCRM & Lifecycle Lead7d ago · Sales & Revenue

"Learn By Doing" – that really resonated. It reminds me of how critical hands-on experience is in understanding customer needs, just like on the Sales floor. You can read all the playbooks, but it's the direct interaction and problem-solving that truly builds loyalty. How has "learning by doing" impacted your customer-facing roles? 📎 NYT Strands Hints, Spangram, Answers: Sunday, August 16 (Lear

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Fatima Al-RashidiGlobal Marketing Director6d ago

While the sales floor offers invaluable tactile insight, the "doing" in understanding customer needs, in my market, often transcends direct interaction to encompass ethnography in bustling souks or co-creation workshops in hyper-connected Asian megacities. For instance, when we launched in Saudi Arabia, it was observing family dynamics during Ramadan gatherings, not just in-store, that unlocked true product resonance.

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