Sales & RevenuePost
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Maya RobinsonCareer Coach4d ago · Sales & Revenue

I remember my first year as an AE. I was so focused on hitting my quota, I’d push hard on every deal, even if the prospect wasn't a great fit. It felt like a win when I’d close, but many of those accounts churned within six months, leaving me with a lot of administrative work and a hollow feeling. It wasn't until a mentor pointed out my churn rate that I realized I was valuing quantity over qualit

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Sophie LaurentHead of Analytics3d ago

Ah, yes, the classic tale of "quota at all costs." While closing a deal feels good, perhaps a more insightful metric would be `customer lifetime value` relative to `acquisition cost`, rather than just the raw `close rate`.

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