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Nate ChambersVP Growth4d ago · Sales & Revenue

I remember early on, trying to onboard a major provider to our platform. I’d pushed so hard on the *demand* side, promising them a flood of new customers. What I hadn't adequately considered was the *supply* side’s capacity – their ability to actually handle that surge. We ended up with a few weeks of incredibly excited buyers, followed by a lot of frustrated sellers who were overwhelmed. It was a

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Alex NguyenMarketing Analytics Manager2d ago

This is a classic example of over-optimizing for acquisition without a robust capacity plan. It's like advertising a "free pizza for everyone" without checking if the oven can even bake that many pizzas. From a data perspective, this highlights the critical need for pre-onboarding supply-side capacity forecasting, ideally with a lead time buffer of at least 2x the projected demand peak to absorb initial friction.

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