Element451
8 open roles
Open Roles
Senior Director, Integrations
Element451 is the AI-first CRM and student engagement platform for higher education. Our platform helps colleges and universities manage the full student lifecycle, from first inquiry through enrollment and student success. Institutions run their admissions, marketing, engagement, and retention operations on Element451, which means our platform has to connect reliably with the systems campuses already depend on - starting with their Student Information System. The Role Integrations are the connective tissue between Element451 and the systems campuses run on - student information systems first, and learning management and other API-based systems over time. Today we sell a managed integration package: rather than handing customers an API and a manual, Element451 scopes, builds, and maintains each institution's integration for them. That model is a competitive advantage, and it needs a single owner on the delivery side. We're hiring a Senior Director, Integrations to own the entire post-sales integration lifecycle. Your organization takes the baton once a deal is signed and owns everything downstream: validating the signed SOW, architecting the integration, building it, and keeping it healthy for the life of the account. You'll lead an existing team of integration architects, integration engineers, and live support specialists. This is a hands-on leadership role, not a slide-deck one. You are the senior subject-matter expert on SIS integrations - you don't need to write the code, but you must understand deeply how these integrations are built so you can scope them, direct your architects and engineers, and pressure-test an approach yourself. This isn't a Product role, but you'll be one of Product's closest partners - helping shape what we build natively so integrations become progressively less custom over time. What You'll Own - SOW validation. Own the technical handoff from Sales into Delivery. Once a deal is signed, validate that the integration as scoped and
Implementation Lead
Element451 is the AI-native CRM and agent platform built for higher education. We help colleges and universities modernize engagement, recruitment, enrollment, and student success with intelligent automation and a product customers genuinely love. As we continue to scale, predictable, high-quality go-lives are a core growth lever. This role exists to ensure every new institution launches with clarity, momentum, and the right foundation for long-term success. THE ROLE As an Implementation Lead, you are the delivery owner for all customer implementations. You lead the implementation program end to end, including project plan, timeline, stakeholder alignment, and launch readiness, and are accountable for ensuring the platform is successfully adopted to achieve the customer's defined goals at handoff to Customer Success. You keep projects moving, decisions crisp, and go-lives predictable. This is a customer-facing role for someone who blends strong program leadership with enough platform fluency to guide solution direction, make tradeoffs, and coordinate effectively across teams. WHAT YOU'LL OWN Go-live delivery ownership - Own implementation delivery from kickoff through go-live and transition to Customer Success - Build and manage the project plan: milestones, dependencies, decisions, and weekly execution rhythm - Drive accountability across internal teams and customer stakeholders to keep timelines on track Discovery, solution direction, and decision-making - Lead structured discovery to clarify goals, workflows, stakeholders, constraints, and measurable success criteria tied to customer outcomes - Translate requirements into a phased implementation approach and realistic timeline - Partner with Integrations Architect and Product as needed on complex design decisions Launch readiness and risk management - Maintain a clear go-live checklist: UAT completion, data readiness, approvals, training coordination, and communications - Identify risks
Director of Demand Generation
DIRECTOR OF DEMAND GENERATION Element451 is seeking a Director of Demand Generation to lead and execute initiatives across our marketing organization as we scale our modern SaaS platform serving higher education. This role will own the strategy, structure, and performance of demand generation—building scalable programs that drive pipeline, accelerate revenue, and strengthen our market presence. This leader will bring a modern, data-driven approach to demand generation, leveraging AI tools, experimentation, and digital channels to move faster, test continuously, and maximize marketing impact. WHAT YOU’LL DO - Own the growth marketing and demand generation strategy across digital channels, media, campaigns, and lifecycle marketing to drive qualified pipeline and revenue growth - Overhaul and scale existing demand programs, introducing modern frameworks, experimentation, and performance-driven marketing practices - Manage and optimize a ~$1.5M annual paid media budget, working closely with external media agency partners to maximize performance across channels - Develop and execute integrated campaigns across paid media, digital channels, and marketing automation platforms - Partner with product marketing and brand marketing to translate positioning and messaging into high-performing demand campaigns - Define and track pipeline targets and campaign performance goals, using data to continuously optimize channel mix and ROI - Lead campaign experimentation across digital channels, media buying, and emerging AI-driven marketing workflows - Work cross-functionally with sales and revenue teams to ensure strong marketing-to-sales alignment and pipeline quality - Manage marketing technology and reporting workflows, including CRM and marketing automation platforms (HubSpot experience preferred) WHAT SUCCESS LOOKS LIKE (FIRST 6–12 MONTHS) - Establish a clear, scalable growth marketing strategy aligned to pipeline and revenue goals - Improve campaign
Customer Success Engineer
Customer Success Engineer Element451 is the AI-native CRM and agent platform built for higher education. As we scale, we’re building the technical layer behind Customer Success—so AM’s can move faster, escalations resolve quicker, and customers get confident answers. As a Customer Success Engineer, you operate like a post-sale Solutions Engineer embedded in CS. You’ll bring technical depth to complex customer questions, triage and resolve escalations before they hit Engineering, and ensure clean, well-documented handoffs from Implementation. What You'll Own Implementation-to-CS Handoff Quality - The handoff from Implementation to CS is one of the highest-risk moments in a customer’s lifecycle. Your job is to make sure it’s not a black box. - Partner with Implementation at the close of onboarding to review handoff artifacts — configuration summaries, integration overviews, known issues, open items, key workflows and flag anything that needs resolution before CS takes full ownership - Participate in handoff calls when complexity warrants it, ensuring the receiving AM understands what was built, why, and what to watch for in the first 30–90 days - Proactively identify configuration risks or adoption blockers that could become retention issues and escalate them to the right internal owners before they surface as customer problems AM Technical Enablement - This is the heart of the role. Your goal is not to be the hero on every escalation — it’s to make the CS team technically capable enough that fewer escalations happen at all. - Serve as the primary technical resource for the AM team: the first stop for platform questions, configuration issues, workflow logic, reporting questions, and integration-related troubleshooting. - Join customer calls when technical depth materially changes the outcome — QBRs, escalations, complex workflow discussions, AI strategy sessions, platform design conversations - Coach AM’s on platform fundamentals, AI agent logic,
Team Lead, Delivery Management
THE ROLE The Team Lead owns what the Bolt delivery team ships across Element451’s AI-powered product experiences. This is a player-coach role: you lead and grow the team while staying close enough to the code and product to make real technical calls. You manage up to eight engineers and are accountable for the team’s delivery end to end — velocity, predictability, quality, and safe operation of customer-facing AI experiences, from planning until working software is live in production. Bolt brings AI-powered and agentic experiences into the workflows colleges and universities use to recruit, enroll, and support students. Its product shape will continue to evolve as we learn from customers and the market. This role turns that direction into dependable product outcomes while helping the team navigate ambiguity, make sound technical trade-offs, and keep shipping predictably. The role flexes with team size — genuinely hands-on while the team is small, and trending toward leadership as it grows. It reports into the Director, Engineering and owns a single team, not a department. Technical standards and architecture are owned by the Principal Engineers; the Team Lead reinforces them and escalates decisions beyond the team’s scope. See Appendix A for development lifecycle expectations. Where the lines are: Product owns problem prioritization, product strategy, and desired outcomes. The Team Lead partners closely with Bolt Product leadership and owns team capacity, delivery commitments, execution, release readiness, and engineering quality for the Bolt team. Principal and Senior Engineers define and own technical standards and architecture within their domains. When work crosses product, platform, or team boundaries, the Team Lead coordinates with the relevant technical owners and makes dependencies and ownership explicit. The Director, Engineering oversees the team’s delivery, develops the Team Lead, and owns the system across teams. EXPECTATIONS Delivery & Execution
Quality Engineering Lead
Element451 is building the AI-powered platform reshaping how colleges and universities recruit, enroll, and support their students — and quality is how we earn the trust of the institutions that run on us. This is a rare chance to own and build a modern quality system end to end: set the strategy, build the team and infrastructure that deliver it, and lead how a high-performing engineering org bakes quality in across the full lifecycle. If you want to shape a discipline rather than inherit one — and you believe quality engineering is being reinvented by AI right now — you’ll feel at home here. THE ROLE You’ll own quality engineering at Element451 — the strategy, the system, and the team that delivers it. This is a player-coach role: most of your time goes to leading — managing and growing a team of quality engineers, setting quality strategy across the full SDLC, and building the systems, tooling, and practices that make it real — and you stay hands-on in the testing itself, because you can’t curate a quality system you’ve stopped practicing. Quality here is an enablement function, not a gate. Your team isn’t the bug-finder of last resort between engineering and release; you build the personas, journeys, infrastructure, agents, and signals that let every engineer hit a high bar themselves. It’s also an explicitly AI-forward role: we expect you to bring thought leadership on how agentic AI reshapes quality work and to operationalize it across your team. WHAT YOU’LL OWN You own the quality system across the full lifecycle — from refinement and design through automation, release, and production. Quality isn’t a phase you run before launch; it’s a property the whole org builds in, and you own the system that makes it possible. In practice, you: - Set and own quality strategy across the full SDLC — shift-left into refinement and design, define release-quality signals, and lead production escape analysis. - Lead, manage, and grow the quality engineering tea
Product Manager
THE OPPORTUNITY Element451 consists of two main product categories: Bolt and the AI CRM. They publicly get most of the attention, but neither one works without what's underneath them: the Core platform. Every agent action, every workflow, every report, every sync to a school's SIS or CRM runs through the same foundation: the data model, the automation and rules engine, and the connective tissue that ties Element451 to the rest of a campus's tech stack. When that foundation is solid, everything built on it moves faster. When it's not, every product line feels it. Element451 is solving this with data and AI agents that connect the entire student lifecycle — ingesting, syncing, transforming, and activating data across systems that make a campus run. We're looking for a Product Manager to primarily own Core Platform, one of our three functional product areas alongside Bolt (our agent engine) and AI CRM (our engagement tools). Given the breadth of features in AI CRM, this role will also own specific AI CRM features based on team needs and priorities. WHAT YOU'LL DO: - Data & Context: Data Sources, Field Management, and the structured data layer that Bolt agents, CRM features, and reporting all read from and write to — plus data quality work like deduplication, audit logging and more - Automation & Workflow: Workflows/Rules and Journeys— the logic and content that let institutions encode their own processes instead of working around ours - Insights & Reporting: the data and reporting tools that every use case — marketing, admissions, success, CE & workforce — depends on to show its work - Integrations Ecosystem: Webhooks, our V3 API, native connectors, and iPaaS partnerships (Zapier and similar tooling) that make Element451 the hub of a campus tech stack, for human integrators and Bolt agents alike - Marketing & Source Data: The features that help institutions understand where students come from—campaign attribution, source tracking, web analytics, and the
Director of Growth Marketing
DIRECTOR OF GROWTH MARKETING Element451 is seeking a Director of Growth Marketing to lead and execute initiatives across our marketing organization as we scale our modern SaaS platform serving higher education. This role will own the strategy, structure, and performance of demand generation—building scalable programs that drive pipeline, accelerate revenue, and strengthen our market presence. This leader will bring a modern, data-driven approach to demand generation, leveraging AI tools, experimentation, and digital channels to move faster, test continuously, and maximize marketing impact. WHAT YOU’LL DO - Own the growth marketing and demand generation strategy across digital channels, media, campaigns, and lifecycle marketing to drive qualified pipeline and revenue growth - Overhaul and scale existing demand programs, introducing modern frameworks, experimentation, and performance-driven marketing practices - Manage and optimize a ~$1.5M annual paid media budget, working closely with external media agency partners to maximize performance across channels - Develop and execute integrated campaigns across paid media, digital channels, and marketing automation platforms - Partner with product marketing and brand marketing to translate positioning and messaging into high-performing demand campaigns - Define and track pipeline targets and campaign performance goals, using data to continuously optimize channel mix and ROI - Lead campaign experimentation across digital channels, media buying, and emerging AI-driven marketing workflows - Work cross-functionally with sales and revenue teams to ensure strong marketing-to-sales alignment and pipeline quality - Manage marketing technology and reporting workflows, including CRM and marketing automation platforms (HubSpot experience preferred) WHAT SUCCESS LOOKS LIKE (FIRST 6–12 MONTHS) - Establish a clear, scalable growth marketing strategy aligned to pipeline and revenue goals - Improve campaign pe
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